Refund Policy

 

At lilylandstore.com, all products are made on demand specifically for each order.
For this reason, we do not offer refunds, returns, or exchanges once an order has been placed.

Exceptions

Refunds are only possible if:

• The product arrives damaged or defective.

• You receive the wrong item.

In these cases, please contact us within 7 days of receiving your order at info@lilylandstore.com, and include photos of the product so we can review your claim. If approved, we will issue a replacement at no additional cost.

Important Notes

• We are not responsible for incorrect sizes chosen by the customer. Please check the size guide carefully before placing your order.

• We are not responsible for delays caused by shipping carriers or customs.